Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. My first thought was that this would be as simple as getting a Smart Energy compatible Zigbee gateway or USB device, associating then with the smart meters Zigbee Home Area network (HAN) and I would then be able to read my consumption stats from my meters. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. They claim this is because the Feed In Tariff (FIT) processing is a separate business unit from the domestic BG division. They already do this for the bill, so why not the data that makes the bill up. But check your tenancy agreement first. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! It sound like you are having exactly the same experience with British Gas as I did. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. Tying the above 3 units together is the Trilliant Hub, acting as a Zibgee coordinator, the hub gathers meter reading (and other information?) Hi Nick, Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. They have to be able to justify the switch. Before you switch energy supplier, check thebest and worst energy companies. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. Your in-home display should start working fully again at this time too. Powered by Discourse, best viewed with JavaScript enabled. If youd like to join in, please sign in or register. We often link to other websites, but we can't be responsible for their content. First, find the reset button on the back of the monitor. They may be able to do this in future. To cablespagetti - the APIs are still working for me if that helps. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. The figures can be toggles between kWh, s and CO2 values. The communications hub will be required to support the linking of supplier-provided smart metering devices and of consumer access devices: these requirements will be defined in the CHTS. It is usually red and located near the bottom. Thousands missing out on energy support: London, Scotland and South East have most unclaimed prepayment meter vouchers, One in five energy vouchers for November 2022 haven't been claimed, Revealed: the best energy companies for 2023, Smart Export Guarantee rates: the best and worst SEG tariffs for solar panel owners, Households are being paid to use less energy: here's how to take part, Energy firms must stop forcing energy customers onto prepayment meters, 29% of prepayment customers still haven't received energy support payments. If not, check how often your smart meter is meant to send data to your energy provider. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. British Gas Smart Meters - Part 1 | Archived Forum - GitHub Pages We often link to other websites, but we can't be responsible for their content. I recently switched back to british gas using the MSE Energy Club referral as they are now the cheapest option for me with my usage. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. WPS PIN Entry - this will generate a code, login to your router's admin page via your computer and enter the code to complete the connection; To see your energy data on your smartphone or tablet, pair your IHD with the free Smart Things app. Please try again in a few minutes. We worked with Smart Energy GB, the smart meter consumer-information campaign, and spoke to energy firms to compile these tips. Thanks again for the comment. Your in-home display should work fully again when your smart meters are connected to the national wireless network. I have the standard BG Smart Meter setup as well as my PV meter. However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. When I moved away from BG to a different supplier that . The communications hub will be required to support the linking of . I can understand the user experience of people pairing zigby devices to the meter might be a support pain as well as a security one, so I could see the companies not wanting to go down this path. My 2p, @Turribeach3 Thanks. If you have a Chameleon IHD see yourS1 IHD guideorS2 IHD guide. I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. The gas meter in your pictures looks remarkably the same as the ones here. If your energy firm is bought by another company, you often become the customer of the acquiring firm too. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/. I was with them around the end of 2018 previously and I had smart meters fitted and everything worked wonderfully with them. 1) The In-Home Display can't connect to the network in your home. And, because they send automated meter readings, you get more accurate bills. British gas smart meter pairing pin Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. Solving smart meter issues | Octopus Energy You wouldn't want neighbors to tap on that data! If youre planning to switch, check with your new supplier if this will happen to your meters. Smart meters send meter readings to your energy supplier automatically. Save my name, email, and website in this browser for the next time I comment. Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. Feel free to use me as a case in point! The display will show the current time and date. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. If so,try moving itcloser to the electricitysmartmeterand turn the device off and on again. Thanks, One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. You can also find your meter reading on your smart electricity meter and gas smart meter. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. But if your smart meter stops working in smart mode, youll need to take manual meter readings again. I guess that probably wont work as the Raspberry Pi wont have the correct encryption keys.. Yes, smart meters are as accurate as traditional gas and electricity meters. Free delivery and returns on eligible orders. We also share information about how you use our site with partners, who use it with other data to show you relevant ads on other sites, and to check ad performance. My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? No, we install smart meters at no extra cost to you as part of the national smart meter rollout. So, in the UK it is not possible to link directly via Zigbee to the smart meter, I do not know for sure but I suspect UK smart meters also do not have the serial port mentioned above. To date it does not yet show the tariff, or show up on my on line account. Ill try and help though, are you trying to run the glitch app or trying to do something different? 1. If you are changing to a new supplier, ask them whether they will be able to get automatic meter readings from your smart meter. I wish I had read this forum before signing up for smart meters. Submitting a meter read before the Energy Price Guarantee starts on . I used soapui, not sure if anything changed since I last tried but it should work. This can be monthly, daily or half-hourly. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. British Gas Smart Energy Experts undergo 12 months of rigorous training, so well fit your smart meters to highstandards. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. and so I would be interested to know which bit is incorrect for the future. Check if your in-home display has a flat battery or is unplugged. I opted in for an early placement. I would love to hear more about this gateway. If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. Help & Support - British Gas Paul Willis Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. It's too far from your smart meter. I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. Making the most of your smart energy monitor. Really hindering the usefulness of this. But dont loose hope The HAN you have currently support this, so its only a matter of time until the commodity supplier (aka BG) opens it up for 3rd party devices and home automation hardware that support the SEP standard! If so, try moving it closer to the electricity smart meter and turn the device off and on again. Anyhow, a number of months later I am now here with a shiny new pair of meters! It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. Do cheap thermals keep you as warm as pricier ones? In fact my FIT payment will be receivedby cheque (how last century?). The evidence to date suggests that exposure to radio waves produced by smart meters does not pose a risk to health. If your gas and electricity is included in your rent and your landlord receives the bills, its their decision on whether to get smart meters installed. British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. Unfortunately the gas one hasn't managed to connect and provide me with the information I wanted hence why I agreed to have them installed in the first place. 1st October helps us keep your bill accurate. 2k monitor: what is it and do you need one? Jim. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. In such scenario there is very little consumers can do. Still work in progress but couldnt have got this fair without your work. Most smart meters have a button to illuminate the digital display so you can read the numbers. I bought a WIFI plugin just in case it didnt have one. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. If you think your supplier has moved you to prepayment unfairly, you are within your rights to make a complaint. The gas meter in your pictures looks remarkably the same as the ones here. The monitor was saying there wasnt a gas meter connected. Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? Thank you for these useful links. Check the instructions your smart meter installer gave you if youre not sure. Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Hotel in Taipei | Hyatt Place New Taipei City Xinzhuang British Gas NEW Version Smart Energy Monitor 2020 SMETS2 Hi Paul, Id be interested to hear about your experience with Smart Meters later. Smart meters are self-reading gas and electricity meters that show how much energy youre using in pounds and pence so its easy to keep an eye on how much youre spending. Our performance against target can be broken down as follows: 1. Or is this something which Landis+Gyr may later be able to enable? It was the second most-common issue that homes with smart meters experienced. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. I am curious what would happen if I plug the P450 into my computer? Smart Meter Problems And How To Solve Them - Which? A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. Consequently when my solar panel system is exporting more than I am consuming, the display shows the difference as net consumption. This, as it seems, would not be as easy as I at first thought. Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. I am not seeing a massive benefit yet to having smart meters yet, other than no-longer having to manually send meter readings to British Gas and a funky In Home Display in my dining room giving me real time usage. If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. Can you share with me an example of the data you can get or send to it, please? Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. It's easy to use. Earliest they can come back is towards the end of January, will keep you updated. Apparently with no moving parts this new meter is certainly quieter than our old meter. So why notget a quote As more energy companies start adopting Smart Meters we may start to see some healthy competition. And quite easy so. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing.