As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. See office directory The mission of our customer care teams exemplifies the need for human understanding. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Alight hiring Customer Care Representative -Absence Management Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Customer Care Representative Greater Toronto Area, Canada. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Customer Care Representative Resume Examples. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. I was responsible for keeping up to date with daily schedules and routines and managed all of . Customer Care Representative, Human Resources - Charlotte, NC at Alight Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Our people are our greatest assets at Alight Solutions because People Matter! READ MORE Important information: Reporting Relationships . We combine data-driven . West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. On average, Willa Davie works for one . Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Read more We strive for Excellence Every Day by collaborating with our clients and colleagues. They may often give instructions by phone and besides performing clerical tasks, they also assist . Alight Solutions Jobs & Careers - 112 Open Positions | Glassdoor Are you interested in helping us shape the future of work and life for organizations, people and their families? * Excellent communication & collaboration skills with strong ability to empathize with customers As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Customer Care Representative - with Growth Opportunities at Alight today! They answer inquiries by phone, e-mail, web chat, or social media. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. People can always trust us to say what we mean and depend on us to do what we say. View Job description, benefits and responsibilities. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. This program provides you with the foundation you need to lead to a path of success. We strive for Excellence Every Day by collaborating with our clients and colleagues. Ten paid holidays per calendar year (8 fixed and 2 floating). Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. Customer Care Representative, Human Resources - Texas Virtual (Work Key Duties & Responsibilities. * Call Center and Hospitality experience preferred. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Scroll down below to view similar jobs . We strive for Excellence Every Day by collaborating with our clients and colleagues. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Alight Solutions hiring Customer Care Representative -Absence Alight Alumni Customer Care Representative Job Florida USA,Customer Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. View Job description, benefits and responsibilities. Customer Care Representative, Human Resources - Virtual Job in Try to use specific examples from your work or school history that relate to the question asked. 26 Alight Customer Care Representative jobs available on Indeed.com. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Carry out monitoring visits to verify information provided by . Customer Care Representative, Human Resources - Texas Virtual (Work * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. They inform them about products and services, answer their questions and resolve their issues. You're able to quickly input and retrieve data while working with the customer on the telephone. Want to receive job alerts for similar jobs? This role requires that qualified candidates must reside in one of the following states: Alight Solutions hiring Customer Care Representative - Bilingual Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. The mission of our customer care teams exemplifies the need for humanunderstanding. Our Promise This job listing has expired and the position may no longer be open for hire. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Disabled Person, Inc. At Alight, we connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. * Bilingual (English/Spanish) is a plus We learn from one another, champion progress and challenge the status quo. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. Its a permanent virtual customer care representative Job. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Check out our open opportunities below. Customer Care Delivery Specialist in HR Services with Italian and Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. CC Representative I job in Atlanta at Alight | Lensa Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, We are forthright and genuine when we speak. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. View this and more full-time & part-time jobs in Miami, FL on Snagajob. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Alight Solutions Customer Care Representative Jobs The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Explore open roles at Alight. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. All Rights Reserved. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. You can deactivate or delete job alerts by clicking the button below. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Be Real with Alight and help us re-imagine how people and organizations thrive. Tasks to include in a Customer Care job description . Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Interested in Workday positions? Explore careers Media or Investor inquiries? Customer Care Representative, Human Resources - Virtual - LinkedIn We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Full-time $12.50 an hour. At Alight, we are reimagining how people and organizations thrive. DISCLAIMER: * Make independent complex decisions within the scope of your authority Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Our story starts with a simple universal truth: Every business is a people business. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.
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