Press question mark to learn the rest of the keyboard shortcuts. Copy and save both forms before submitting them. Press question mark to learn the rest of the keyboard shortcuts. I called ebay on July 26th before accepting the return to explain what was going on, and what my hesitation was given the amount of people attempting to scam graphics cards. The buyer pays quickly, and you send the item without concern. Before you start your Missing Mail Search, you will want to double check the status of your package. The fact that the buyer claimed the item didn't work instead of INAD (item not as described) also would have made it easier to prove.my case. People are getting desperate, violent and all kinds of other things lately. Just open an item not as described dispute and then the seller can please themselves which address they give you, be very specific in the dispute, just say that you did not receive what you paid for but a completely different article. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. on For things like graphics cards your best bet is to sell locally, all cash. Thanks guys, I've emailed the buyer and said she's sent back the wrong item, and would she like me to return it back to her and she can still return the item I sent outhaha not sure how to open a case on this kind of problem but I'll go and have a look through help. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. The scammers will also ask for your PayPal email address. If you receive the item and it is in worse condition than it was when you sent it, you can issue a partial refund to the buyer. $15 each. We suggest contacting the buyer and giving them the case number information from USPS so they're aware you're doing your best to locate the missing package. You must be new here, in this sub anything and everything is a scam ;). I will try to ask the questions? why it was refused and Never heard back. Need advice, accidentally sent wrong item to buyers : r/vinted - reddit I had to help my mom submit a dispute through eBay, as a buyer. On the package in the picture the buyer sent I can't see the original label (the one I would have stuck on it), but on top of that is the one, I gather, that is from Canada Post that does, in fact, have that same Canada Post tracking #. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. I agree. 06:46 AM. It is supposed to result from a rather specific set of circumstances, namely the power imbalances contained in hostage-taking, kidnapping, and abusive relationships.Therefore, it is difficult to find a large number of people who experience Stockholm syndrome to conduct studies with any . I just wanted someone else to take a look at the photos and tell me what they thought. If you are sure the buyer is trying to return a different item for refund here is what you should do: 1) Report a buyer for misusing returns - returned a completely different item. It's tough dealing with customer service when they're all Filipinos who don't understand or care. 26-05-2020 paperspast.natlib.govt.nz Once you receive back the false item, wait for tracking to update in ebay' s system to show you've received it. Most of them are happy new year banners being returned in Febuary. Example: The listing said "new," but the item was clearly used. I ended up having to give a refund in fear the buyer is going to give me bad feedback. I contacted Canada Post again and they said I can contact USPS and they can investigate and will contact them. I once again immediately had them call me to dispute this. Buyer says item not received, Royal Mail says delivered - EBay Thanks for the policy violation on your part eBay. What's the tracking number? Powered by Discourse, best viewed with JavaScript enabled. Then maybe they won't send it back and you won't have to refund. Would also like to give the buyer the benefit of the doubt but it is really suspect that they created their eBay account the day they ordered my item. Buyer claims wrong item and gets a refund despite evidence it is a scam bydwtrading2015 Post Crafter 01-21-202208:07 AM I get a message from someone claiming I sent the wrong item. I realized my error a day or so Community Teams Etsy Forums Announcements Getting Started on Etsy Etsy Success Creative Process Managing Your Shop Photography Tips Thanks for the reply. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. Gift card scammers reach out to victims by phone, email, or social media. As you say, I would explain to the buyer that different computers and devices show colours differently. Its unfair they side with the buyers all the time. If he ghosts you, you scared off a scammer. I didn't mention that after the initial dispute, I received an email within 6 hours basically saying they couldn't prove that any fraud had taken place on they buyers part since they don't handle the items directly. Explain that you used a box, not an envelope, if that is the case. Cheaper seller scam: Buyer returned different item - General Selling on Amazon Questions Otherwise, you can also restart the laptop just by pressing the power button. I never sold a necklace on ebay period, and never saw that one in my life. But how about when buyers try to force the seller to accept a return by claiming not as described when its just buyer's remorse? They left negative feedback telling me I sent them the wrong item and never sent them a refund, which whcih out of my control, but I posted a rebuttal of them never sending back the "wrong" item in the first place. USPS. Cookie Notice 03:58 PM, maybe she thought it would be darker as your listing photos look darker than her photo i.e. Disputes about the quality of the item are not billing errors. The Fragile stickers could have been added at the GSP. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. All items are made out of High Quality fabric. Is this person trying to scam me and going to the lengths of altering the package and using a different item?? How were you able to call eBay? Under our eBay Money Back Guarantee policy, if a buyer opens a return case, sellers must facilitate this. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. I see two possibilities: either the GSP mixed up the package and sent the wrong package to your buyer, or the buyer may be pulling a scam. . A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. The weird thing is, in the picture was also the shipping package, and it had "GLASS FRAGILE DO NOT CRUSH" sticker type labels on it which I didn't have on my package. I asked CS at Canada Post if there could have been a mix up, maybe they put a label that was suppose to be on another package on mine??? I've msg'd the buyer and asked if they could see a return address or the USPS tracking number. Do not refund first and try to appeal after. The unofficial eBay subreddit. Or when Williams Sonoma sent 99 knives, which cost $40 each, to a shopper who wanted just one. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Buyer pretended the item/ring was not as listed. Solved: Buyer claims an authentic item fake - PayPal Community This is what people are doing nowadays, so selfish. However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. After completing the sale normally, the seller will post the package with the correct address but the wrong name. Am I supposed to follow up with Royal Mail or it is now his responsibility? If you get the item back as a buyer you have the option to relist and recoup your outlay. He immediately cancels the order and requests a refund. It was already on the way. The one I received is as per the photo. In my experience, the wait times are usually short and they do call within the estimated time. Once payment is confirmed you ship it promptly. 09-10-2020 They requested a refund saying it was not as described and said I sent a cheap beaded necklace instead and attached pictures. No they dont. There is so much scamming going on Ebay, Sellers dont have a chance. She got her full refund back and kept the ring! Those are not indicative of any scam. 26-05-2020 She may have forgotten she purchased this one as well but from you. The buyer will pay with a fraudulent check. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So Im hoping he doesnt return anything. WARRANTY AND INFORMATION. The buyer sent me a cheap shirt instead of the shoes she bought, and ebay sent that same ridiculous first email that you mentioned. Listen to this weeks podcast to hear sourcing methods from a seller! You can report an issue with a seller to eBay directly here. I have to take her to court! They needed his phone number but I did not have it. In this scam, the buyer then accuses you of sending a damaged item. Disputing the chargeback can take a lot of time and hassle on your behalf. E bay in many cases are making more profit than the sellers. 26-05-2020 Solving problems with a PayPal purchase - PayPal I recently had the same experience. Learn how your comment data is processed. The item ordered was a coil of hook & loop tape. The fact that ebay is still saying that the item is in a "different condition" instead of a completely different item shows me that they still don't get it. You're responsible until the item is delivered so saying that means you would have to refund and then claim insurance if you purchased it. Am I protected against negative feedback in this scenario? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. IN THE LAST STRIDE. I will report this to the post master. Never sold on Ebay before. It's so unfair to write eBay sellers off like a bunch of cheap scammers. Here are some of the most common ways eBay sellers are scammed. I have had my hosting company check everything their end and they say all is correct and working ok. thanks to all for your help. Things like this happen. It was hard for me to believe that since it was a solid stainless steel item with no moving parts. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. They may even provide photos of the broken item. So Im very happy because obviously its buyer scam(hes done it before based on his feedback to another seller). Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Amazon Sent Wrong Item (What To Do, Exchange + Keeping) 01:30 PM. I asked the buyer if the package he received was damaged or opened. That photo looks like your shipping label stuck on top of another shipping label. Or you can specify that the addressee must sign for the package or letter. I'm not sure. Dispute the refund. It looked about right on mine when I photographed it.I hope you still enjoy wearing it - it's a lovely looking top!Take care,Kimbooley, on The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. eBay Buyer Says Item Not Received, but Tracking Shows Delivered - DoNotPay "That picture shows different items rather than what I sent. I talked to manager and simply were told nothing can be done. Five! Yeah you filing that stuff 100% does nothing. What happens on eBay when a buyer lies saying that they - Quora I would do that myself in those circumstances. Learn the fundamental steps for running an eBay business. Here are some of the most common ways eBay sellers are scammed. What should I do? But if he has balls to carry on, follow up with post master complaint. Ebay basically says, "Well we don't know what you actually sent the buyer so we can't be sure who's side to take here so we always favor the buyer." I am simply astounded. In your case going to the post office and having them run a report of the returned item weight (shoes should weigh a lot more than a shirt), and giving you a copy, should be enough to prove it. Some are targeted at buyers, others at sellers. what I did with one buyer who repeatedly did this, messaged them and said I would be contacting the police as it was theft, it stopped it, In cases like this. Case in point; I sold a wallet described as new in the box recently. The photo they sent is something completely wrong and not at all what I sent and not something Ive ever owned. Should the customer take possession of purchased merchandise prior to the 5-day refund expiration period, the sale is final. I sold 4 of the same items. Record any serial numbers or unique codes. This is a type of blackmail. . Ebay We Can T Process Your PaymentPlease select a different payment 26-05-2020 I sent a seller an offer on an item and she accepted. They should reassign the case to GSP, and it will disappear or be "resolved" on your account. bearbrickStarry Sky Qianqiu Gold Powder Violent Bear Bearbrick Someone did this to me a few months ago. USPS is the most trusted delivery service in the USA. In the tracking updates for the package, it has the USPS tracking #, but then it went through customs and then, I guess when handed off to Canada Post, Canada Post supplied a Canada Post tracking #. 09-10-2020 Has she possibly got you mixed up with a different seller ? It's an expensive palate and eye shadow can crack if you drop it, plus there's a small mirror in the palate. A Seller's Guide to Common Poshmark Scams and What to Do! - OneShop I got pictures proving what i shipped on the box along with UPS signature proof of delivery(he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. FedEx. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. If there's something wrong with your item, you can return it to the seller for a refund or a replacement. If further action is needed both seller and buyer will be contacted by an eBay Customer Service representative. That necklace couldn't have come from me. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. Only Item Not Received (INR) or Unauthorized Payments claims are, by providing proof of delivery or at least proof of postage in regards to Unauthorized Payment claims. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. To reach customer service, click Help & Contact (top or bottom of the page) and choose the appropriate topic you need help with. A buyer will offer to purchase your item and send a larger payment than required. Thanks for this suggestion. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). Is it not possible to take pics of item A and still send B? I had a customer contacted me that the item was damaged in transit. Should I contact the postal service? Press question mark to learn the rest of the keyboard shortcuts. A collectable which I still have. If eBay screws you and sides with the buyer like they most certainly will, you have to make yourself into the biggest pain in their ass that you possibly can. Who is the "they" who supplied you with a Canada Post tracking number after it went through customs? Sucks!! The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack.
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