waitrose interview process 2020

I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. What specifically has attracted you to Waitrose and why do you think you would be a good fit for this role? Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM. Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms. Be thoughtful and draw upon the research you have done on the company. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. I looked at many job postings and interviewed some carefully selected places, but you are my front-runner. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. I do not prefer close supervision as I am confident in my skills once I learn something new. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. The interview process was easy and enjoyable. "I would be very excited about obtaining a role in leadership within Waitrose in the future. I am energetic, dependable, honest, and have a strong work ethic. You are the tops! God bless u mate and taking the time to help a lad out like mw who is in over his head. It's great to be 10-15 minutes early rather than just showing up on the dot. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all Waitrose positions. ", "My most recent employer would say that I am a person of integrity. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. The answers to the FULL LIST of interview questions featured on this page. Q11. I explained the situation to my teacher when I got to class. This online course has been used by 100s of job seekers to help their successful interview preparation. Honesty is incredibly important when working with cash transactions and valuable merchandise. Share with the interviewer how you would like to be recognized for your hard work. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. The interviewer would like to hear that you want to become a leader with Waitrose so they can mentor you into a management role. Was quite a while ago now. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. ", "No, nothing negative will show up in my reference check. Thank you for sharing. We worked together for a couple of overtime hours that day and were able to catch her up on everything. Really welcoming and straightforward, the interviewer was friendly. You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. Show the interviewer that you rose to the challenge and were excited to push yourself to be the best. "I have worked with many personalities and management styles with great success. The interviewer asks this question to see what work environment you dislike to see if you will be a good fit for the company culture. I just wanted to thank you so very much. Interview questions and answer examples and any other content may be used else where on the site. The questions were easy to answer on the spot and required little to no preparation. They just asked you standard interview questions that you would know. We coach each other on sales techniques and share success stories. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change. How would you deal with an angry or frustrated customer in store? Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. Very laid-back, almost forgot I was in an interview. Q7. "I am best motivated through the occasional words of praise and recognition for a job well done. The hours were just not right for me in the end which is a shame. I believe a management role with Waitrose would be a great next step in my career.". Asking the right questions and very brief. If you cancel before the 30-day trial ends, you will not be charged. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. "I have a strong creative flair and enjoy creating attractive displays. It is incredibly important to research the company's core values and mission statement before your interview. QUESTION Waitrose has an exceptional reputation within the industry. Sales contests, for example, are a great way to motivate me.". 11 years ago. "I have researched your core values online and feel your values align with mine to a tee. You had a group task to do, and then an individual interview with a manager. Transparency is the best choice when salary-based questions arise. Most retail positions require a wide range of hours, including evenings, weekends, holidays, overtime, and split shifts. Focus on giving the exact number of days you missed work and why. I learned a great deal during that time. You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references. Talk to the interviewer about your feelings regarding performance incentives. "I am prepared and committed to working the hours listed in the position's job description. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Focus on describing the positive reasons for wearing a uniform. Sick children, traffic, car breakdowns the list goes on. What is the interview process at Waitrose? Loss prevention initiatives are incredibly important in the retail sector. I am a social person and enjoy making my customers happy.". Followed by some behavioural questions then a general chat about availability etc. I then ask if there is anything else I can help them with. The process took 3 weeks. Had to do a task, too. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. I have worked in a leadership role for five years and always lead by example. Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs Tell the interviewer why this particular job duty excites you. Think about some of the variables in your life that could affect your ability to arrive on time for work. Most people are enthused about being rewarded for their successes. Thank you so much..i have an interview laterit helped a lot to boost my confidence. What plans do you have over the coming 5 to 10 years? I had my interview yesterday, and I did great! I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". It is best to describe your ideal employer as one that is the same as Waitrose. Salary questions can be a bit tricky. I went today and got the job on the spot! I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. Stupidly hard questions for the role - it was like I was interviewing to be CEO. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. When there is a problem in the workplace, I am the one people seek to resolve the issue. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Was quite a while ago now. I offered to help her out to her car, and she gratefully accepted. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, It is best to show that you can work with various management styles. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. You want to focus on being positive in your response. Answer dates might appear two to three weeks before they were published. It is also good to have copies for the interviewer if they would like a copy for their file. Applied online and passed the online assessment. Asked 24 October 2017. Tell me about a time you worked in a team. "I describe my leadership style as collaborative. Im on step two ! Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. Q6. After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. What is the interview process like at Waitrose? What is your most important success so far? I felt everything was relevant. Still not convinced? "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. by asking how I can help them, listening to their responses, and providing excellent customer service. Q1. They will think that it is respectful and it shows you have good manners. Waitrose job descriptions generally have a salary range noted on the job announcement. The interviewer does not want to hear that you left your previous job because you did not like your boss or are switching industries because you could not tolerate the schedule. Super nice interviewer and easy questions. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? Finally, we have eliminated all risk for you. I work very hard to ensure I speak to everyone in terms they can understand. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. This is so helpful. There were scenario based questions but with lots of others stemming off them. Q2. What is your most important success so far? At the same time, Waitrose provides an environment for professional growth and mentorship. Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. I applied online. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Then once got through that stage. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". The interviewer hopes to hear that there is no reason not to hire you! ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. Perhaps you helped your manager with their workload, offered to help a customer with their purchases, or covered a shift for a coworker when they had a sudden, unexpected family emergency. Very detailed o line application process. What would you do if you didnt get on with someone in your team? I felt everything was relevant. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. "I have a lot of qualities that transfer well into a retail-based position. Thanks so much for making these. "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to ensure it's the right fit. Full Suggested Answer & Detailed Response, Question 3, If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. I applied online. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. To help you prepare for a Waitrose job interview, here are 40 interview questions and answer examples. I texted my friend to see if she could tell my teacher what had happened. If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". The main thing the hiring manager wants to hear is that you are responsible and organized. Hurts discussed many things in the video, but the most . Rest assured, I am reliable and always come to work on time. Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. I applied online. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. Waitrose was updated by Krista Wenz on September 13th, 2022. Assure the interviewer there is no reason why they shouldn't hire you. Positive Experience. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. If you have worked in another industry, describe your job's most challenging and favorite parts. So there is no risk. My written communication skills are exceptional, as well.". Think about the constructive things your references have said about you in the past. "I have worked in retail for the past eight years. Application. Be open and honest. Q12. ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. The interview process was easy and enjoyable. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We do this by creating interview questions that we think you might be asked. Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. "My ideal employer brings charisma and passion to their work. My criminal record is clean, but I did have poor credit two years ago. Most companies have policies in place for handling rude or aggressive customers. When the workforce is engaged, it helps shape the company's future success.". It was fast and easy, asked several questions and had a group part before. You may or may not like performance incentives. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. Full Suggested Answer & Detailed Response. Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. My references describe me as honest, dependable, energetic, and compassionate. Discuss with the interviewer how you would handle an aggressive customer while remaining calm and professional. "There are many aspects of the job description that are appealing. I also helped her by holding her baby while she put the stroller away. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . Suggested answers verified by our panel of interview experts. As a retail employee, you will come across customers who want to argue with store policy. Name a time youve faced a problem and how did you overcome it? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It is a subsidiary of John Lewis Partnership. I always strive to be a team player and help my employer and coworkers when needed.". Full Suggested Answer & Detailed Response, Question 4, They asked basic questions which were simple and easy to answer. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. Really welcoming and straightforward, the interviewer was friendly. I felt everything was relevant. 3. If you have unique ideas for creative displays, let the interviewer know your thoughts. Here we. However, small perks are always nice to have!". Before your interview, research Waitrose's leadership style online. When researching the company, you must have found several reasons why you want to work for them. Had to do a task, too. The interviewer wants to hear that your references will positively describe you. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. It will not look good for you if you say nothing will show up during your reference check and something does. ", "I take public transit; however, I find it very reliable. There is no wrong answer as to what you want to learn if hired at Waitrose. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. If security needed to be called, I would do so. There is no reason why you should not hire me.". If you were fired, they want to know if you will admit why you were fired, if you take responsibility, and what you learned from the experience. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. ", "If a coworker failed to show up for their shift, I would pick it up if possible. What would you consider when dealing with them and why? If you respond that you rely on your managers to keep you motivated, the hiring manager may feel you lack the drive to succeed and do a good job. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Full Suggested Answer & Detailed Response, Question 2, Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you.

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waitrose interview process 2020