I took some pictures for reference. Center Hinged Door Jambs include screen channels. Problem is that the interior casing ang a portion of the Sheetrock around the ocean facing windows show a 100 pct moisture content. Folding Door System Hardware and Com- ponents: Folding door system hardware: 10 years for the original purchaser, excludes finish All hardware should be maintained as recommended in the care instructions as frequently as necessary. barely move. Post Engineered They have verybquick respond and good people. It has been determined by our rep that installation appeared to be in order. I have owned a NEUMA hi-impact patio door for approx. Sergio my name is Jim Rado and have a home in Port Aransas Texas. Cleaned up after and price was reasonable. Slight imperfections in factory applied finishes; surface cracks that do not com- promise the underlaying material are not, considered a defect. They were very professional from the time I requested quote to the completion of projects with excellent communication. Timely, reasonably priced, and good to work with. 06/07/2020. Here at Direct Door Hardware, we offer a wide range of door knob parts and replacement parts for all door hardware elements. We strive to provide a quality, reliable, and efficient service that cannot be found anywhere else. Now the lever handles slide loose from the door constantly. aluminum sill. The two most important requirements of door hardware parts are functionality and security. My sliding door was scraping and hard to open and close. Easy Installation Each Neuma door is Energy Star Qualified and contains recycled material without any CFCs. Thank you!! Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists. We are missing a frame piece that was broken in shipping since product was packaged poorly. Mr. Blair Waller, Regional Sales Manager for Nan Ya Plastics Corp. USA (Neuma) arranged for Wet Corp. to test the Neuma Units using ASTME E1105 Test Standards Method "B". border: 1px solid; It's still opening and closing almost silently! Excellent repair of my nice French doors- I was so relieved that they could fix the side window with a new crank, and they matched the other side window crank, so the doors are still symmetrical. Is this reasonable and is the product reliable? Optional exterior woodgrain finish is available by special order. I have used their service for myself as well as my real estate clients home! Contact Info. All handle options are available with Gold Brass, Satin Nickel, White and Dark Brown finish. Laguna Niguel, CA 92677 The end result was that the door is quiet and smooth! I saw them a couple years ago at the National Remodelers Show. HIGHLY recommend them. See glass warranty chart for more information. SmartKey Compatible Quickly and easily rekey the lock while maintaining the highest level of security. .table_d2e109 td { How do I do that? It's very good and responsible company. Communication before the visit was great and the pricing was fair.Our sliding glass door stopped locking and Tony was able to swap out the parts on a Saturday and make the house secure again. I wish my Neuma doors would break so I can get something new. I appreciate companies that dont try to push entire replacements on you. Monorail track design to reduce friction. lock is standard on all 8 units. Conventional screens and smooth operating retractable screens are available. Neuma Doors stands apart as the industry leader in quality and design innovation. Please email me at sergio@neumadoors.com. We have houses with open doorways that get boarded up because of Neuma Doors. Nanya Plastics Corporation. America JavaScript seems to be disabled in your browser. We installed six of this style. Eric is willing to provide good deal. width: 100%; When I told them about the situation, they quickly sent someone out to look at the problem and ordered new glass. Client Services: (813) 626-7676; . Sergio, we had Nuema French Double Doors installed (they swing outward); though one door hangs lower than the other door and the latch freezes up and stops working when we see a slight drop in temperature. Sunday : closed, Contractors license: #999259 I have a Neuma french door with sidelights. None of the others even come close. 8. on 68 and 611 doors. Even if the unit is non impact with single point lock, they will work the bore is the same. The striking plate is a small, flat piece of metal that is secured to the door jam. Stainless tandem rollers under the active panel are adjustable for better installation. I actually expected them to be more expensive than they were. The door latch is controlled by the doorknob and holds the door closed by locking into the opening of the striking plate. I had a wonderful experience with the Sliding Door Repair company. Excellent work, reasonable price. The technician was very professional and completed the job quickly. Frames are made of composite material with a smooth exterior and interior finish. Did a great job! Nostalgic Warehouse Standard Latch (LATCH ONLY), Linnea Replacement Door Latch - 28 Degree Retract, Don-Jo Classic Wrap Around / Door Reinforcer, Don-Jo Double Bore Wrap Around / Door Reinforcer, Schlage 5 Inch Backset Deadbolt Latch For B Series Deadbolt, Schlage Large Format Interchangeable Core, Everest Large Format Interchangeable Core, Schlage 5" Backset Latch for Residential F Series Locks, Sure-Loc 2 3/4" Steel Deadbolt Strike Reinforcement Plate. var tlxSoundEmbedSrc="sitebuildercontent/sitebuilderfiles/summernights_mi0106001.mp3"; I figure whatever is allowing that to happen is the problem..any suggestions..help????? Anthony J. Hardware in coastal environments should be maintained every three months as a minimum and more frequently if neces- sary. Neuma Doors Warranty Details for Neuma Door Systems in Owner-Occupied Single Family Homes This Non-Transferable Limited Warranty applies only to the Neuma Patio Door System installed by a licensed and bonded contractor in original own- er-occupied single-family detached homes within the United States. A well-planned approach to production along with a well-trained service and support staff helps Neuma Doors to deliver a wide range of doors including double hinged doors, vented sidelight patio doors, gliding patio doors, Neuma classic doors, and many more. Thanks again! by andreas Sat Apr 21, 2012 3:24 pm. They are actually made in Houston. border-color: 330000; Neuma exterior doors are beautifully designed and durable. Warranty on painted finish applies only to doors that are factory painted by Nan Ya Plastics Corp. USA. Something on the door broke (handle or lock tab) and DH bought a new lock/handle set off the internet and installed it himself in about an hour. Hardware finishes are available in Gold Brass, Satin Nickel, White and Dark Brown, The sidelights on the patio door include flat removable screens, Frames are made of composite material with a smooth exterior and interior finish, Optional woodgrain finish is available. Pre-finished ood grain finish y special order. Neuma doors is assisted by 15 technical patents that help in delivering quality products to enhance your home's entry along with ensuring its lifetime dependability. .table_d2e106 { by Skydawggy. I highly recommend The Sliding Door Repair Company! 2. I was very pleased with their service and would use them again and recommend to my friends. And I'm scared we will never get this door piece needed. Give us a call or send us an email by clicking on the contact us link below. Folding doors for exterior applications Original visit was unsuccessful in repair but Eric came out to see whether the company could help me. The guy claimed the doors weren't caulked correctly at the factory. Here is a brief description of the different elements of door hardware and parts for door knobs that you can find on our website. We'd love to help. A hole is bored into the door through the opening in the striking plate, creating an area for the door latch to lock into. It is now February and the correct piece has still yet to arrive. Doors. Neuma Doors | Reviews | Better Business Bureau Profile border: 1px solid; Note: For coastal exposure areas, our hardware in the HPVD coating is standard with all our impact Freight ships are stuck at the LA port for months at a time before unloading and shipping to Houston. Andrew and Jake replaced 3 windows for us. We received the incorrect piece at the end of December. Were located in central Florida which is strange why the latch freezes up with a change in temperature. Our experienced and knowledgeable technicians can provide fast and reliable window repair and installation services. border-color: #000000; Adjustable Stainless steel tandem rollers. These pieces secure the door to the door jam, allowing it to swing open and closed. Its a pleasure to work with them. Transom Frames: Lifetime for original pur- chaser as long as purchaser owns home. They fixed my stuck sliding patio door and made clean like new. border: 10px solid; I am on South Padre island, TX. I'd use them again for sure. They are way ahead of the competition. Lead times are very long during the current issue we are facing. 06-0411.04 Expiration Date: Aug.17, 2011; Miami Dade County N.O.A. The best way to maintain both priorities is to keep your door mechanisms up to date by installing new parts when needed. In addition to high durability, visibility, safety and ease of maintenance, these doors provide a unique option to add traditional modern or old world elegance to your home. Neuma is lucky to have you Sergio. If you seek wood doors or double doors of the highest quality, US Door & More Inc. is the company to consider for all your purchases. Retractable screens have been specially designed for Neuma Doors. Neuma Doors - Patio and Exterior Doors - Renaissance Windows & Doors 303.920.0175 |, Click here to learn more about Neuma Doors. Door panels: 10 years from date of installa- tion. Retractable screen available as an option. And finally, the interchangeable core is the keyed locking mechanism that will lock the door when it is closed. Full-length composite stile and rails increase water and moisture protection. I have used Sliding Door repair for 3 window installs now and each time they have been amazing with their professionalism and knowledge about windows. The interlock has dual weather strips to seal the gap between panels. I sell Neuma Doors on occasion. } The only downside was waiting for parts to be ordered and then rescheduling for them to come back. Hanging The most recognizable piece of door hardware is, of course, the doorknob or door lever. Being there for our customers when they need us most is our top priority. They were professional, efficient and cleaned up after the install. Techs were in time, professional and friendly. Stainless steel sill track to reduce friction and prevent corrosion. Do you know if a representative would come out and that a look? Then the company provided a discount for my troubles. width: 100%; Very thorough. DP Doors and Windows for homes NUEMA PATIO DOORS Home PREFIT SHEET DOOR DUPLICATIONS* - REPLACE DOOR ONLY NOT FRAME/JAMB SIMPSON MASTERMARK DOORS FIBERGLASS DOORS AND PREFINISH COLORS AND STAINS DOOR CLAVOS NAILS - DENTAL SHELF - SPEAKEASY - STRAP HINGE - FOR FIBERGLASS DOORS - SELF ADHESIVE DOORMERICA INTERIOR DECORATOR DOORS One effective way to beautify your home from inside as well as outside is to use custom doors in a variety of sizes, styles, and artworks. Yes you can now use Emtek multi lock hardware configuration #8. Sigh. Give us a call or send us an email by clicking on the contact us link below. Locking Mechanism: 10 years for the original purchaser, excludes trim finish. border-color: #000000; They should give lessons on how to run a business with professionalism and customer service!! I know that the installer makes or breaks a door. the best security, available in Satin Nickel and brass only. } If you have a need for a pocket door repair this is the place. width: 100%; If you have something different, please contact us so we can help you find exactly what you need. (Laminated). border: 10px solid; Very responsive for a broken door handle and lock. I am having trouble finding replacement parts. In 2007, we purchased nine (9) Neuma Fiberglass Hinged Patio Doors Units varying in sizes from standard (6'8" by 30") door to 8 foot by 12 foot units and had them installed by a Neuma Authorized Dealer. I called Houston twice and they said someone would be calling me but they still haven't called. Multi-point lock systems are available for all patio systems, standard on 8 patio doors. Patio door lock sets are available for greater security; multi-point locks are standard on 8 height doors and optional Installation of Doors and Windows is our Specialty. He still works for NEUMA Doors, though I don't know why, they don't deserve him! This is not an entire door. These Multi Point lock trim sets are designed to fit Neuma Doors. We at www.doornmore.com stock Neuma Doors in a large variety of styles and functionality. As the leading manufacturer of energy efficient patio doors, we help reduce home energy use across the country and are a proud partner with the Environmental Protection Agency's ENERGY STAR Program. After many years the internal guts broke apart. We had a door delivered in packaging to assemble and install in a new home build. Hi Sergio, I am trying to find parts for my Neuma exterior door. Excellent customer service! We do this by ensuring our customers receive the best possible service and that their windows and patio doors are installed, repaired, and maintained perfectly. width: 100%; Just take some time to look through all of the door knob parts and door hardware parts that we have available. I tried making adjustments that I could see but they didn't help. Install Gliding, Warranty and Test Results. 4. Replacement Windows Information and Forum for all brands of windows. (909) 989-1477. The entire point of everything that we do, from repairs and installations to the training of our team members, is focused on providing an excellent customer experience. I would highly recommend them. The opposite panel is still working at 85%, so did not need work, however the team kindly Spent some time also burnishing the 2nd track; now both sides are functioning really well!Absolutely perfect result and lovely people. I bought 2 sets of Neuma patio doors with screens, one of which does not retract. 6. Post } Very professional friendly installers. Neuma Doors uses a patented composite edge design structure, which prevents water from seeping into the door, thus preventing delamination or . They are professional, do amazingly quality work. I thought 'what do I have to lose' so I called the number. Would recommend this company! Thats where I bought my door. Before deciding to purchase a new garage door and opener system, there are several things you . I can ship the item/ part directly to you. Twice. The door handles on these doors are terrible. Neuma Doors Gliding Patio Doors Features Advance interlocking seal design Retractable Screen Weep Hole Securing plate Bottom wind stopper Adjustable stainless Skip to main contentSkip to footer 320 3rd Street SW Winter Haven, FL 33880 (863) 293-2977 Showroom/Store Hours: 8:00am to 3:00pm (Mon-Fri) "Exceeding Standards for Generations" Satin Nickel and White handle sets come with an anodized The colors are limited to white, but there are some really cool features on these doors. Neuma Doors backs its strong focus on the development of the newest and most advanced door manufacturing techniques, with a well-trained service and support staff ready to meet the needs of each customer. Thank you so much! Live in southwest FL. Amazon Best Sellers: Best Door Lock Replacement Parts Standard frames are 4-9/16". Heavy Duty 1100 lb. Warranty on painted finish applies only to doors that are factory painted by Nan Ya Plastics Corp. USA. The multi-point lock system installed standard on all 8 height doors. I think they are a Chinese product if I remember correctly. It does not get better than this. We are looking at replacing a patio door at a beach condo in NC. Very pleased with Justin Alexander's work. -->,